“Canada One Travel is extremely pleased and honoured to be a recipient of the elite COE designation, bestowed only on the top rated Air Canada agencies. Not only does it exemplify our strong relationship with Air Canada, it also shows our travel counsellors’ professions and commitment to their customers,” says Andy Ling, President. “In addition, all of Canada One Travel counsellors have completed the extensive Air Canada Global University certification. This is a very positive news story for our clients as they will benefit the most from our counsellors’ commitment and dedication by completing this training.”
As a member of Air Canada’s Circle of Excellence, Canada One Travel receives the inside track for special promotions and agent benefits program, priority contacts within Air Canada as well as the most up-to-date information on the leading carrier’s services and operations. The Air Canada Circle of Excellence accolade is awarded by Air Canada to a select group of top 50 Canadian travel agencies.
“I’d like to congratulate Canada One Travel on achieving Air Canada Circle of Excellence status,” said Duncan Bureau, Vice President of Global Sales, Air Canada. “As an important partner to Air Canada, we’re honoured to work closely with the Canada One Travel team and all of their counsellors as we together represent Canada to the world.”
“Welcome to the Circle of Excellence 2018. You are part of an elite group of our most valued industry partners and we look forward to working with you over the next year and beyond.
2017 was defined by the strong results of Air Canada’s ongoing international expansion strategy. Thanks to your support, these exceeded all expectations and set records, including for traffic and financial performance. We added approximately 20 transborder and international routes in 2017, which followed on previous years of similarly aggressive expansion. 50 new destinations in 2 years!
Keeping our employees engaged and customer-focused has been essential to our success. And just as important has been to keep your employees engaged with AC through our Global Sales University. We were honoured to be named again the Best Airline in North America by Skytrax this summer. We are even more honoured to continue to be the airline of choice for you and your customers.
You can expect more double-digit growth in 2018, more new routes, more premium products and the expansion of our new Branded Fares. Overall, they should simplify things for your team in terms of articulating the value of the product and the selling of the ancillaries bundled with each brand. I sincerely appreciate your support and patience as we undergo this transformation in the way we market our product.
Finally, we are excited to be introducing the new Boeing 737MAX. The 18 we will add to the fleet by year end will be flying primarily North American routes. I think our team did an incredible job with the cabin interiors and your customers are going to love the aircraft. There have never been more exciting times in our 80-year history and I am thrilled that you are an important part of it”.