Updated Travel Restrictions: India (October 15th, 2021), Chile (November 1st, 2021), USA (November 8th, 2021), Fiji (December 1st, 2021) Full Details

FAQs

Where are you located?

Our head office is located at 1365 Pembina Highway, Winnipeg, MB, R3T 2B7. Currently, many of our travel advisors are working from home. Call us, our receptionist will connect you with your favourite travel advisors. Additionally, we offer our services online and over the phone!

What is your contact information?

Our phone number is (204) 287-8228 or toll free (800) 668-6889.
Our email is travel@canada-one.com.

Why should I book with a travel advisor?

When you book with one of our agents, we tailor the trip to fit your wants and needs without the stress of planning it yourself. Our company’s expertise and resources are at your service. Our team will give you the best possible experience, both before your trip and during!

What are your services?

We provide expert trip advice, planning, and management! We work with clients to guarantee their leisure and business travel needs are met.

Do you plan business trips?

Yes, we do! We partnered with Thomalex, a company offering easy-to-use and cost-effective online booking tools to fulfill all your business travel needs.

What types of trips do you offer and to where?

We offer travel packages to worldwide destinations, with the following types of vacations in mind for inspiration:

  • Inbound Canada/ USA
  • Cruises and cruise extraordinaire
  • Malaysia Truly Asia
  • Group and family reunion
  • Rail journeys
  • Weddings
  • Women’s travel
  • Sports travel
  • Divine faith and pilgrimages

Do you offer online booking services?

Yes, we do! We offer online booking for:

  • Flights
  • Car rentals
  • Travel insurance
  • Crisis Assistance Plus
  • Activities and Tours
  • Sun Packages

How do I plan my trip through your services?

We offer our services in-person at one of our locations, online through our website, and over the phone!

Can I plan my trip with a budget in mind?

Absolutely! Our travel advising team caters to your needs to create your dream trip. We will have your personal budget in mind while planning the trip with you!

Do I need travel insurance?

We highly recommend getting travel insurance for your trip as it can provide you with:

  • Medical and emergency hospitalization coverage
  • Accidental death or disability resources and protection
  • Protection against many types of financial risks and losses. For instance:
    • Lost / stolen luggage
    • Missed, delayed, or cancelled flights
    • Trip cancellation

We offer travel insurance with Allianz, GMS, Manulife, and AIG Travel guard.

COVID-19 FAQs

What is PCR test?

PCR test is globally recognized as the gold standard for accurate COVID-19 testing, to meet today’s international travel requirements.

What kind of documentation do you need for travel?

You must produce a PCR negative certificate; and the test must be taken within 72 hours of your departure flight. The wording “PCR” must appear on your certificate in order to pass airport check in.

I am fully vaccinated, do I need to take the PCR test?

Yes, when it is an entry requirement set by the destination authorities.

Is PCR test free?

No, in general. Government tests are free but they do not guarantee the 72 hour test results. Private clinics can guarantee within 48 hours to as early as 5 hours for the test results. The cost for private clinic test varies from $175 to $450 depending on the urgency.

Can you explain “PCR”?

PCR stands for Polymerase Chain Reaction. To be precise, the actual scientific name for this Covid19 test is RT-PCR/NAAT (Reverse Transcription- Polymerase Chain Reaction/Nucleic Acid Amplification Test). For simplicity we just call it PCR test.

Is Covid-19 antigen test valid for international travel?

No. In almost all airports, only PCR test is recognized.

What is an antigen test?

Antigen test is a lighter version of Covid19 test. However, for airport travels, only the PCR test is recognized.